Shipping Policy
Tommy Bahama is pleased to offer Free Worldwide Shipping on eligible orders. Please review the details below for processing, delivery, tracking, customs coverage, and support information.
Free Worldwide Shipping
We offer Free Worldwide Shipping for Tommy Bahama orders. There is no standard shipping charge at checkout for eligible destinations.
Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service. If any such fees apply to your order, they will be covered by us.
Order Processing Time
Orders are typically processed within 1–3 days after they are placed. Processing includes order review, item preparation, and shipment handoff.
Processing times may vary slightly during high-volume periods, holidays, promotional events, or when additional order verification is needed.
Estimated Delivery Time
After your order has been processed and shipped, the estimated delivery time is 2–5 days.
Delivery estimates are provided as a general guide and may vary due to destination, local delivery conditions, customs handling, weather, holidays, or other events outside normal transit flow.
| Shipping Service | Shipping Cost | Processing Time | Estimated Delivery Time | Tracking Update |
|---|---|---|---|---|
| Free Worldwide Shipping | Free | 1–3 days | 2–5 days | 1–3 days after shipment |
Shipping Destinations
Tommy Bahama offers worldwide shipping to supported delivery destinations. Some locations may have limited delivery availability due to regional restrictions, carrier limitations, address serviceability, or local regulations.
If we are unable to ship to the address provided, our support team will contact you using the email address associated with your order.
Shipping Rates
Standard shipping is free worldwide. Any customs duties, import taxes, brokerage fees, or government charges related to delivery are included in our Free Worldwide Shipping service and will be covered by us if applicable.
- Free Worldwide Shipping: $0
- Customs duties and import taxes: included
- Brokerage fees or other government charges: included, if applicable
Tracking Your Order
Once your order ships, tracking information will be prepared and updated. Tracking details typically become available within 1–3 days after shipment.
If tracking does not update right away, please allow the carrier system time to scan and refresh the shipment status. If your tracking has not updated after the expected timeframe, contact us for assistance.
Wrong or Incomplete Address
Please review your shipping address carefully before submitting your order. A wrong, incomplete, or undeliverable address may cause delivery delays or failed delivery attempts.
If you notice an address error after placing your order, contact us as soon as possible at [email protected]. We will do our best to assist, but we cannot guarantee that address changes can be made after processing has started.
Customs, Duties & Import Taxes
For international shipments, customs duties, import taxes, brokerage fees, or other government charges may sometimes apply depending on the destination country or region.
These charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us, and customers are not responsible for paying them separately.
Lost, Delayed, or Damaged Packages
If your package appears delayed, lost, damaged, or marked as delivered but not received, please contact us so we can review the issue and help determine the next steps.
When contacting us, please include:
- Your order number
- The name and email address used for the order
- Your shipping address
- A brief description of the issue
- Photos of damaged packaging or items, if applicable
Order Changes & Shipment Issues
Because orders may begin processing shortly after they are placed, we recommend contacting us quickly if you need help with an order detail, address issue, or shipment question.
We will review your request and provide assistance based on the current order status.
Need Shipping Help?
For shipping questions, tracking concerns, delivery issues, or address updates, please contact Tommy Bahama customer support.
Email: [email protected]