Contact Us

Guest Support

Contact Us

We are here to help with your Tommy Bahama shopping experience, from order questions and shipping updates to returns, exchanges, product details, and account assistance.

What to Include in Your Message

To help us assist you faster, please include as much detail as possible when contacting Tommy Bahama support.

  • Your full name and email address
  • Your order number, if your question is order-related
  • The item name, size, color, or product link, if available
  • A clear description of how we can help
  • Photos or screenshots, if they are useful for your request

How We Can Help

Whether you are shopping for island-inspired apparel, beach essentials, home favorites, or gifts, our support team can help point you in the right direction.

Order Support

Contact us for help reviewing an order, checking order details, or asking a question about a recent purchase.

Shipping Support

Reach out if you need help understanding shipping updates, delivery questions, or shipment-related concerns.

Returns & Exchanges

Send us your order details and the item information so we can help with return or exchange questions.

Product Questions

Ask us about sizing, fit, materials, colors, product availability, or account help before or after you shop.

Your Privacy Matters

Information shared with our support team is used only to review your request and respond to your customer service inquiry. Please avoid sending payment card details or sensitive personal information by email or contact form.

We’re Happy to Help

Thank you for contacting Tommy Bahama. Send us your question, and our customer support team will get back to you as soon as possible during customer service hours.